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  Instruction

Arrival Service

  • If you arrive International Terminal, go to GATE 3-4. If you arrive Domestic Terminal, go to GATE 1
  • Our Samurai50 representative will be display Samurai50 logo upon your arrival and escort you to the van.
  • Join the ride with, or pick up other passengers, going your way.
  • Departure Service

  • We recommend booking your ride at least 12 hours + 1 Day in advance.
  • Our 30-minute pickup window means that the van will normally arrive between your selected pickup time. For example, if your pickup time is 10:30-11:00 AM, then van will typically arrive anytime between 10:30 AM to 11:00 AM.
  • Please be COMPLETELY ready to go and waiting at your pickup location at the beginning of your pickup window.
  • Join the ride with other passengers going to the airport.
  • To Purchase Tickets

    Please purchase tickets before getting on the bus. We accept only 12-hours + 1 day in advance booking. You can buy an advance booking ticket online at
    www.samuraifive-o.com/reservation
    Please see Time table/Fares for the details.

    For Passengers
    with Disabilities

    Our van is a standard Japanese Toyota Commuter Van. The vans are not non-step type therefore, it is not possible for passengers to getting on and remain seated in wheelchair during the travel. If the wheelchair can be folded, we can store it in the luggage compartment. If you have an electric wheelchair, please contact us in advance with its size and weight information.
    Inquiry: Samurai FIVE-0 Call Center: 09-348-3483-0 (09-FIT-FIVE-0)

    Baggage Policy
    & Restriction

    Our luggage policy closely follows that of airlines. For each passenger, one checked bag (e.g. suitcase, duffel bag) and one carry-on item (e.g. diaper bag, laptop case, backpack, or purse) ride free!

    Checked Baggage Allowance
    • 2 baggage /person (e.g. 2 suitcases or 1 suitcases+1 carry-on). Total weigh 30 kg or less/item. Total dimensions for your one bag must not exceeds 80 inches when adding length, width, and height. Please put your name tag with your phone number on luggage.
    Free
    Excess/Oversized Baggage
    • Checked bag exceeds 30 kilograms.
    • Total dimensions for your checked bag exceeds 80 inches when adding length, width, and height.
    • Excessive size or number of bags may require an Exclusive reservation.
    @100.00 THB fee per item
    Boxes
    • Excessive size or number of boxes may require an Exclusive reservation.
    @100.00 THB fee per item
    Golf Clubs
    • Counts toward your total number of checked items. (e.g. If you have one checked bag and one set of clubs, the clubs are free.)
    @100.00 THB fee per item
    Bikes
    • Only when it is in the certain bag/box, the size follows our guidelines and you agree with taking the responsibility of any damage caused by the bicycle.
    @100.00 THB fee per item
    Surfboards
    • As long as its longest dimension is no more than 2 m. Exclusive reservation required.
    @100.00 THB fee per item

    [Items should not be in included in Checked baggage] Valuable items (cash/passport/securities/precious metals/jewelry/work of art) and fragile articles (watch/camera/PC/glass products/bottles) cannot be contained in checked baggage. We are not responsible in case of damage of these items.
    [Items prohibited to carry] Items that are banned by Passenger Vehicle Transportation Business Law (Explosive items/items which are easy to ignite etc.)

    For Passengers
    traveling with Pets

    Pets (dogs, cats and other small animals) are allowed to accompany their owner in the passenger cabin for free of charge only when they are in pet carrier. However, we might have to decline when it could disturb other passengers with offensive odor and/or barking, etc. Pets are not allowed to be stored in the luggage compartment.

    Using Credit Cards
    & Refund

    You are can pay with the following credit cards. Acceptable Credit Cards

    Once your booking is confirmed, it cannot be cancelled and the payment you made is not refundable.